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Groomer Q&A Kelcie Brown Groomer Q&A Kelcie Brown

Q&A: What do you say to a client when their pet isn’t the breed they think it is?

If you’ve been working with pets for any length of time, you’ve met that one owner who thinks they have a purebred Shih-Tzu that is clearly a poodle mix. Or the owner with a 6-pound domestic longhair cat that they know must be a Maine Coon because of that one episode of that one show on Animal Planet. So what the heck do you say to them?

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